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How a stale A$17.50 cookie sparked a social media storm
Discover how a disappointing Crumbl Cookie experience ignited a social media firestorm and sparked debates about quality, pricing, and customer expectations in the dessert industry.
10 min readOct 13, 2024

Australians were shocked when they paid A$17.50 ($12, £9) for a Crumbl Cookie at Bondi Beach, Sydney. The beach is famous for its stunning views and is a popular spot for new brands. So, when a Crumbl Cookie pop-up was announced on TikTok, many were excited.
Crumbl Cookie is known for its gourmet, oversized treats. Fans from all over were eager to try them, even at a high price. But, what happened next caused a big stir on social media, damaging Crumbl’s reputation.
Key Takeaways
- Crumbl Cookie, a popular US-based bakery chain, launched a pop-up event in Bondi Beach, Sydney.
- Consumers paid a staggering A$17.50 ($12, £9) for a single Crumbl Cookie at the event.
- The high price tag and perceived stale quality of the cookies sparked outrage on social media.
- The Bondi Beach pop-up event was not affiliated with the official Crumbl Cookie brand.
- The incident highlighted the…